This is where you should answer the most common questions prospective customers might have. It’s a good idea to cover things like your return policy, product warranty info, shipping and returns, etc. Check out below.


What are refractories?

"Refractory" items according to any standard English dictionary are materials which are hard to work with, and are especially resistant to heat and pressure. In practical terms, refractories are products used for high temperature insulation and erosion/corrosion and are made mainly from non-metallic minerals. They are so processed that they become resistant to the corrosive and erosive action of hot gases, liquids and solids at high temperatures, in various types of kilns and furnaces.
Basalt is a naturally occurring siliceous refractory product. It was formed many, many years ago - and is still being formed in lava flows from volcanic eruptions - under the natural geological forces of heat and pressure. Modern refractory production is largely a replication of this process of forming naturally-occurring (or synthetic) non-metallic mineral oxides (and some non-oxides like carbides or nitrides) under the bonding conditions of high heat and pressure. Of course with technological progress, alternative bonding techniques, such as with chemicals, cements, resins, etc. have also developed.
Because refractory products are so resistant to heat, erosion and corrosion, they are typically used in any process involving heat and corrosion such as in kilns and furnaces. According to the main chemical component, i.e. fire clay, or magnesia, or zirconia, etc. they are commonly known as alumino-silicate or acid refractories, basic refractories, and neutral refractory products.
In physical characteristics, refractories typically have relatively high bulk density, high softening point (or Pyrometric Cone Equivalent), high crushing strength. They are produced as standard bricks, or as shapes (including hollow-wares) or as granular or unshaped or monolithic products.
The principal applications of refractories are in iron and steel industries, cement, glass, non-ferrous metals, petro-chemicals and fertiliser industry, chemicals, ceramics and even thermal power stations and incinerators.

The development and application of refractories for various industries, testing procedures of properties and so on are covered in the English language, by a number of well-known technical journals, such as The Bulletin of the American Ceramic Society, Taikubutsu Overseas, Interceram, Ceramic News, Refractories Applications, IRMA Journal, Transaction of the Indian Ceramic Society, Metal News, etc.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.


What is the lifetime of refractory materials?

Refractory materials, like all other industrial materials, have a limited lifetime. After the end of their lifespan, they won’t be able to fulfill their purpose. In other words, they start to degrade at elevated temperatures or corrosive chemical components. Refractory materials will fill their lifespan even if they are not subject to an accident. Once this happens, removal of the refractory material and recycling becomes mandatory. Eradication of wasted materials is possible, although recycling process will prevent harm to the environment and help reduce the cost of reconstruction.


How long will refractory materials last?

Assembly and preparation for the installation are the most important matters for industries which use refractory materials. Working only with experts and companies with a background in the sector should be preferred. Because even the slightest mistake during production and installation will affect the lifespan of refractory materials in a negative way. Likewise, periodic maintenance and as well as hot & cold repair needs should not be neglected. Regular maintenance and repair will greatly improve the lifetime of refractory materials. Upon addressing these issues, it is possible to easily obtain a lifespan reaching tens of years.